CUSTOMER SERVICE

Sales Support

Dedicated team of sales staff for each market

Problem Solving

Quality claim issued
Internal report to CEO, CTO, COO, QC, Production Manager, R&D manager
Share the issue with every member of relevant team
Lot tracking system:
check production history
Were there any issues during production?
Report to client, investigate the issue with the client's sample
Re-test with the same lot sample
Were there any issues during the re-test?
Close
Compensation, replacement, other necessary actions

Delivery and packaging

Pristine packaging,
immaculate facility
management
“Safety stock system”
Our safety stock system allows us to reduce the lead time for main products to a minimum of 10 business days. It also embraces raw material stocks to meet the demands for the next 6 months.
“Specializing in export”
With over 20 years of export experience, we are proud to bring HJLite’s specialized expertise to over 52 countries, showcasing Korean excellence on a global scale.

Custom Products

HJLite is open to all your new ideas and challenges.